UnlimVPN provides VPN connectivity, connection tools, and related features. This Privacy Policy explains what information may be processed when you use the service, why it is used, how long it may be retained, and what choices you have.
What information we may process
- Technical device and app information such as app version, operating system, language, interface settings, and service compatibility data.
- Service session data required to provide VPN access, such as selected route, connection lease identifiers, server selection, and connection state.
- Network operation data that helps deliver the service safely, such as request timestamps, API response status, abuse-prevention signals, and basic service diagnostics.
- Advertising and attribution data when ad-supported features are enabled, including ad impressions, ad completion events, and anti-fraud signals provided by ad partners.
- Support communications you send to us, including email content and any details you choose to include.
How we use information
- To deliver VPN connectivity and related control-plane features.
- To keep the service stable, secure, and resistant to abuse.
- To troubleshoot failures, investigate incidents, and improve reliability.
- To manage ad-supported flows when applicable.
- To respond to support requests and legal or safety obligations.
What we do not sell
We do not sell your personal information for money. We may use service providers and infrastructure partners that process information on our behalf in order to operate the app and service.
Sharing
We may share limited information with:
- Hosting, infrastructure, and network providers that help us operate the service.
- Advertising partners when ad-supported features are used.
- Support, security, or compliance providers that help us investigate abuse, fraud, or service incidents.
- Authorities or other parties when required by law or when necessary to protect users, the service, or our rights.
Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, abuse prevention, operational debugging, legal obligations, and dispute resolution.
Security
We use technical and organizational measures designed to protect service data. No system is completely secure, and we cannot guarantee absolute security.
Children
UnlimVPN is not directed to children under the minimum age required by applicable law to use the service in their jurisdiction.
Your choices
- You can stop using the service at any time.
- You can uninstall the app and clear local app data on your device.
- You can contact us to request access, correction, or deletion where applicable.
International use
The service may be operated through infrastructure located in different countries. By using the service, you understand that information may be processed in jurisdictions other than your own.
Changes
We may update this Privacy Policy from time to time. Material updates will be reflected by updating the effective date and, where appropriate, by additional notice in the app or service.
Contact
Privacy and support requests:
- Support: humble.gmbh.co@gmail.com
- Legal and privacy: humble.gmbh.co@gmail.com